By using the VAPEZU website to order products or services, or to contact us for any reason, you agree to these Terms and Conditions, as well as our Privacy Policy, which can be read here.
1. Introduction
“VAPEZU” and our subsidiaries and affiliates (“we”, “us”, or “our”) provide the information contained on our website to visitors (“visitors”, “you”, or “your”) subject to the Terms and Conditions set out on this page, along with those contained in our Privacy Policy, and any other relevant terms, conditions, policies, and notices applicable to specific sections of the website.
2. Product Specific Terms & Conditions
2.1 Age Restriction
You must be 21 years or older to purchase our products. VAPEZU will not sell products to minors and reserves the right to cancel any transaction if we believe the purchaser intends to buy products for a minor.
2.2 Product Use
Our electronic cigarettes and vaping products are designed to deliver nicotine in a similar way to traditional tobacco products. They do not cure nicotine addiction. If you suffer from nicotine dependence, we advise you to consult with a healthcare provider for guidance on nicotine replacement therapy or harm reduction programs. VAPEZU is not a pharmaceutical company and does not manufacture or sell medicinal products. We recommend you seek independent medical advice before using any of our products. Nicotine, when consumed in high doses, can be harmful.Warnings and safety information will be provided on the product pages where necessary. By using our products, you agree to do so at your own risk, and VAPEZU will not be held liable for any loss or damage directly or indirectly related to the use of our products.
2.3 Product Pricing and Ordering
The total price for goods ordered will be as shown at the time of purchase. The full price, including packaging and shipping costs, will be displayed at checkout. Placing items in your cart does not reserve them, and your order is not complete until payment is fully processed. If an item is out of stock after you’ve placed it in your cart, we cannot guarantee that you will be able to purchase it. Please note that multiple orders cannot be combined or refunded for shipping costs once processed.
2.4 Sales Taxes (VAT)
All products sold by VAPEZU are duty-paid within the United Arab Emirates. The purchase price includes VAT (sales tax) at the current rate (5%), where applicable.
3. General Terms
3.1 Entire Agreement
These Terms and Conditions constitute the complete agreement between you and VAPEZU regarding your use of the website and products. No prior verbal or written commitments or representations shall be binding, except as recorded in these Terms and Conditions.
3.2 Alteration
VAPEZU reserves the right to modify these Terms and Conditions, policies, and notices at any time. By continuing to use the website, you agree to be bound by the most current version of these Terms and Conditions. It is your responsibility to review the Terms and Conditions regularly.
3.3 Conflict
In the event of any conflict between these Terms and Conditions and other policies or notices on the website, the specific terms related to a particular section or module of the website will prevail for that section.
3.4 Acceptable Behavior
VAPEZU reserves the right to refuse service to anyone engaging in inappropriate behavior, including but not limited to rudeness, misrepresentation, violations of internet policies (e.g., spam), or consistent complaints about products or services.
3.5 Assignment
VAPEZU may transfer, assign, or delegate its rights and obligations under these Terms and Conditions to any third party at any time.
3.6 Severability
If any part of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect.
3.8 Contact Us
If you have any questions, concerns, or comments about these Terms and Conditions or our privacy practices, please contact us through the provided contact details on the website. All VAPEZU Helpline Number (+971501571034), or e-mail us at customerservice.vapezu@gmail.com for assistance.